Last Updated: 20/02/25
Matrix AI Consulting Ltd ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, use our services, or interact with us.
1. Information We Collect
1.1 Personal Information
We may collect personal information, including but not limited to:
Your name, email address, phone number, and business details when you fill out our contact forms, sign up for newsletters, or inquire about our services.
Payment details when you purchase our services.
Any other information you provide voluntarily when communicating with us.
1.2 Non-Personal Information
We may collect non-identifiable information, such as:
IP addresses, browser types, and device information for website analytics.
Cookies and tracking technologies to improve user experience and site performance.
2. How We Use Your Information
We use the collected information to:
Provide and improve our services.
Respond to inquiries and customer support requests.
Send marketing and promotional communications (you can opt out anytime).
Monitor website usage and improve functionality.
Comply with legal obligations.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share it with:
Trusted third-party service providers that help us deliver our services (e.g., payment processors, analytics providers, email marketing platforms).
Legal authorities if required by law or to protect our rights.
4. Cookies & Tracking Technologies
We use cookies and tracking tools (e.g., Google Analytics) to understand visitor behavior, enhance user experience, and improve our services. You can manage cookie settings in your browser.
5. Data Security
We implement security measures to protect your personal information. However, no online data transmission is 100% secure. If you suspect any unauthorized access, please contact us immediately.
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, so please review their policies before providing personal information.
7. Your Rights & Choices
You have the right to:
Request access to your personal data.
Ask us to update, correct, or delete your information.
Opt out of marketing communications.
To exercise these rights, please contact us at [your contact email].
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Matrix AI Consulting Ltd
8 Moana Avenue, Orewa, Auckland, 0932
Email: hello@matrixconsulting.ai
Phone: 021 344 050